Refunds and cancellation

Try before you pay

Every copy of Switchyard starts with a free trial of every feature (currently 30 days), with no card and no account. Please use it to decide whether Switchyard suits you before buying.

Cancelling

• Cancel any time from the app's account panel (Cancel subscription), or from the billing page linked in Dodo Payments' emails.
• Cancelling stops the next payment. Your plan keeps working until the end of the period you have already paid for.
• Changed your mind before that date? Keep my plan in the account panel undoes the cancellation.
• When a plan ends, Switchyard becomes read-only. It never deletes or changes your repositories.

Refunds

• Your first payment, monthly or yearly, is refunded in full if you ask within 14 days of it.
• A yearly renewal is refunded in full if you ask within 14 days of it being charged.
• A monthly renewal is not refunded, but you can cancel so that no further payment is taken.
• If something went wrong, such as a double charge or a payment taken after you cancelled, it is always refunded.

To ask for a refund, write to pennywise.appstudio@gmail.com from the address you paid with, or reply to Dodo Payments' receipt. Refunds are usually processed within 5 business days; your bank may take longer to show it. A refunded subscription is cancelled, so it is not charged again.

Nothing here limits any right you have under the consumer law of the country you live in.